What are drumheads?

Drumhead is the technical term for the drum skin – the membrane or skin that covers the drum. There are two types – batter drumheads are the ones facing the drummer, which we hit. Resonant drumheads cover the bottom end of the drum, and the sound resonates off them when we hit the top. The batter drumheads get all the punishment, so these need replacing much more frequently than the resonant drumheads. 

I want to buy a drum kit but I’m worried about the noise. Can you help?

Absolutely! Drum manufacturers now offer some brilliant products that can considerably reduce the sound of an acoustic drum kit without losing the feel of playing. We can source and install these for you – contact us to discuss.

How long does a kit installation take?

Installation for a standard five-piece drum kit takes about 2 hours.

I have a starter drum kit and would like to improve the sound without upgrading to a new kit. Can you help?

Yes! Starter kits are rarely fitted with decent drumheads, so replacing these with a more professional set can massively enhance the sound of even a basic drum kit. We’ve achieved some great results – get in touch to find out more

Why should I get my drum kit serviced?

Drum kits take a lot of punishment and parts wear over time. Drumheads need to be replaced regularly, as old worn drumheads negatively affect your sound quality and performance. Dirt and grime build up between the drumhead and the rim, and it’s important to check components of your drum-kit are functioning properly – at least once every 12 months. 

How do I know when my drum kit needs a service?

There are several indications that your kit could benefit from a service. You may find the drumheads (skins) have started to dent or the coating on the snare drum has worn off considerably. Also look to see how much dirt and grime has built up between the rim of the drum and the drumhead. With average use, we recommend an annual service to keep your drum kit in tip-top condition and sounding awesome.

Which drum service do I need?

We’re happy to assess your drum kit on arrival and make a recommendation. 

How long does a drum service take to complete?

For a standard, five-piece drum kit, a Silver drum service takes around 2 hours, and the Gold and Platinum drum services each take around 3 hours.

Do you cover my area?

We’re based in the South-east and primarily work throughout Berkshire, Oxfordshire, Buckinghamshire, Surrey and London. We can usually help people outside these areas, but a travel supplement will apply. Contact us for a quote

What if I can’t find the appointment time I want?

If you can’t find a suitable slot on the Booking page, please contact us and we’ll do our best to accommodate. 

Do you offer weekend appointments?

We offer Saturday bookings, which carry a surcharge of £25. 

How do I cancel or change my appointment booking?

Details can be found in your confirmation email. Alternatively, call or email us. If you cancel within 2 hours of the appointment a cancellation fee will be charged, as per our terms and conditions.

What if I forget my appointment and I’m not home when you arrive?

We do send email reminders and call you on the day of your appointment. Unfortunately people do occasionally forget and, in this situation, you would be charged a no-show fee, as per our terms and conditions

Do you charge VAT?

No, we do not charge VAT.

Which payment methods do you accept?

We accept all major credit and debit cards. We’ve teamed up with SagePay to provide safe and secure card payments via portable card readers. So you can pay for your drum kit service, kit installation or repair at the end of the appointment. Alternatively, we accept cash – or payment by bank transfer within 7 days. Book an appointment.